What shipping methods to you offer?
We currently ship using Sendle or Australia Post. We process and ship all orders Monday through Friday (excluding public holidays).

The basics of Standard Shipping:
- Standard Shipping is free on bag tags and orders over $100.00
- Orders below $100 will have a flat rate shipping cost of $8.90

The basics of Express Shipping:
- We offer a flat rate express shipping option of $18.90 on all orders.

Where do you ship?
We currently ship within Australia only. Please note that outbound shipping on all orders is non-refundable.

How long will delivery take?
Delivery takes between 2 - 14 business days depending on your location. You will be able to track your package by using the Shipping Confirmation email that we send you as soon as your order begins its journey. Please allow 2 - 4 business days to receive your shipment notification email after placing your order.

Can I pick up my order?
We provide a pick up option on all orders over $40. Pick up is by appointment and from Somerton Park, South Australia. Please allow 2 business days for your order to be processed. If you're in more of a hurry reach out and we will see what we can do to help.